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Southend-on-Sea Council Outsource Graffiti Service

Published on Thursday, Jul 7 2011 by

The challenge

Following a stringent tender process, we have been selected by Southend-on-Sea Borough Council, despite tough competition, to deliver their graffiti removal contract over four years. The work was previously undertaken in-house and the council were looking to out-source to save money and resources.

What did we do

Contract mobilisation quickly got underway, including new vehicles,
equipment and IT. The council staff were seamlessly tuped over and training began. The teams made a great start, ensuring that all reported graffiti is removed quickly and efficiently. A considerable amount of time and effort went in to correcting previous bad practise, with over 70% of the graffiti now being removed and not painted out. Proactive work has been implemented, including anti-graffiti protection for 'hot spot' areas as an added value service.

The outcome

"As far as we are concerned, we are getting more for less and it shows our determination to stay on top of the problem in the borough." Tony Cox, Southend Councillor - responsible for public protection.
We continue to receive excellent feedback on our service delivery and
were thrilled when the council won several prestigious awards at the 'Clean Britain Awards' ceremony. Special recognition was made that during their inspections they found hardly any graffiti in evidence.

Graffiti removal

Graffiti - before

Graffiti - after

"Southend Borough Council contracted Community Clean for graffiti removal in June 2010. All works raised have been completed within timeframes and to high standards. Community Clean has developed a
proactive approach to known and emerging graffiti hotspots. Their work and graffiti removal knowledge has resulted in improved NI195 standards for Southend, fewer resident reports being received as well
as high praise from local community groups, Police and other agencies for having graffiti removed so promptly. "

Karon Grant - Southend-on-Sea Borough Council

The Community Clean business has been established for over 12 years. We specialise in tackling nuisance issues in the community for both the public and private sector. Our services include graffiti removal, chewing gum removal, pavement cleaning, city street cleaning and fly poster removal. Here at Community Clean, we take great pride in restoring our streets and community areas back to their original condition.

We strongly believe that prevention is better than a cure. We offer many preventative solutions to ensure further damage and future cleaning costs are minimised. This can take the form of anti-graffiti coatings, pavement impregnation and street furniture protection. We also work with clients on a regular basis to ensure the cleanliness of locations is maintained. It is via our maintenance programs that we find that areas often stay cleaner for longer and become less prone to vandalism.

Our mission is to provide a high quality service that meets the needs of our customers at competitive prices. Read our case studies to get a more in-depth understanding of the services we offer. The case studies also contain comments from our many satisfied clients.

All of our staff our highly trained specialists but we aim to go even further. We also offer graffiti removal training that enables our client’s staff to become experts in community cleaning as well.

To find out more please contact us on 0845 685 0133 or email enquiries@communityclean.co.uk.